Help my BVN was declined

Good day, I open an account last weekend and I want to upgrade my account y verifying it with my BVN Number, but it was declined, kindly help me out on it.
Thanks in anticipation.

Hello Maxwell,
We pushed an update on the Android to fix all upgrade issues. If you’re still experiencing this issue, simply update to the latest version and attempt linking your BVN again.

Also, ensure the details provided on your gomoney account matches your BVN details for a successful linking